Shipping Policy
Effective Date 9th August 2024
Thank you for shopping with RoyalNReesh! We are dedicated to providing you with a seamless shipping experience. Please review our shipping policy for details on processing times, shipping methods, and associated costs.
1. Processing Time
- Order Processing: Orders are processed within 1-3 business days. Orders are not processed on weekends or public holidays.
- Order Confirmation: You will receive an email confirmation once your order is placed and another when it has shipped, including tracking information.
2. Shipping Methods and Costs
Domestic Shipping (Within India):
- Free Shipping: Available on orders over ₹1000. Delivery typically takes 3-7 business days.
- Express Shipping: Available for an additional ₹100. Delivery typically takes 2-5 business days.
International Shipping:
- We ship internationally to most countries. Shipping costs are calculated based on the destination and will be displayed at the cart and checkout pages before you place your order.
- Delivery Time: International orders typically arrive within 3-7 business days.
3. Shipping Locations
- Domestic: We ship across all locations within India.
- International: We offer international shipping to select countries. Please check the shipping costs for your country at checkout page.
4. Delivery Times
- Domestic Deliveries:
- Free Shipping: 3-7 business days.
- Express Shipping: 2-5 business days.
- International Deliveries: 3-7 business days, depending on the destination.
5. Order Tracking
- After your order has shipped, you will receive a tracking number via email. Use this tracking number to monitor the status of your shipment.
6. Shipping Issues
- Lost or Stolen Packages: RoyalNReesh is not responsible for lost or stolen packages once they are marked as delivered. Please contact the carrier directly for assistance.
- Damaged Packages: If your order arrives damaged, contact us at royalnreesh@gmail.com within 48 hours of delivery. Include your order number and photos of the damaged items and packaging.
7. Address Changes
- To update your shipping address, contact us at royalnreesh@gmail.com as soon as possible. Address changes can only be made before the order has been shipped.
8. Customer Support
- For any questions or concerns regarding your order or our shipping policy, please email us at royalnreesh@gmail.com. We’re here to help!
Thank you for choosing RoyalNReesh. We appreciate your business and look forward to serving you!